E-commerce · Brussels
E-commerce web design in Brussels as a complete service.
An e-commerce project connects a catalogue, payments, orders and your daily operations. Before choosing a platform or integration, KRUZ clarifies what customers need to buy and what your team will need to manage.
Or email us directly info@kruz.be or call +32 495 78 93 48
Decisions that shape the store
Catalogue and product choice
Products, variants, availability, filters and required information determine the architecture well before final design.
Payment and delivery
Payment methods, regions, collection, costs, taxes and transactional messages are defined around your real operation.
Management after launch
The right solution accounts for the people who will add products, process orders and answer customer questions.
The store follows your operations
An online store is not one more page: it is a daily process that starts the moment an order arrives.
So we scope the real work first: who adds products, who packs orders, who answers when a payment fails, which VAT and delivery rules apply by region. Those answers determine the platform, not the other way round. Only then do the product page, basket and checkout take shape, designed so the customer can decide quickly: clear price, visible availability, costs announced before the final step.
Purchase journey before tooling
Search, variants, basket and payment are designed around the customer’s decisions. The platform is chosen afterwards, to serve that journey.
Products that can be found
Readable URLs, product titles and descriptions, relevant structured data and crawlable pages: the technical SEO foundation is part of the project.
Manageable by your team
Adding a product, changing a price or handling a return should stay a simple, documented task you can do without us.
Build around your operating model
We do not assume a platform, gateway or business integration before needs, constraints and responsibilities have been validated.
Commercial definition
We document the catalogue, variants, markets, pricing rules, delivery, returns and required content.
Journey and prototype
We design search, product pages, basket and checkout around the customer’s essential decisions.
Technology and integrations
The platform and connections are chosen around volume, team, data and maintenance, then tested in the project context.
Acceptance and launch
Test payments, notifications, stock, mobile display, accessibility and error scenarios are checked before opening.
An explicit e-commerce scope
- Catalogue and category architecture
- Product, basket and checkout journeys
- Responsive design for commercial screens
- Configuration of selected payments and delivery
- Product metadata and technical SEO foundations
- Test scenarios and launch procedure
Online store or service website?
E-commerce fits when customers can choose, pay or book independently and your organisation can process that flow. If every sale first needs a diagnosis or complex quote, a well-structured service website may be more suitable.
Prepare the decision
Our guide compares a presentation website with e-commerce through the customer journey and your operations, without imposing a platform.
Read the related guide →Locally rooted · Brussels-Capital Region
Selling online in Brussels: delivery, pick-up, three languages.
KRUZ works by appointment across the Brussels-Capital Region, in English, French and Dutch.
A Brussels shop sells to customers who walk past the window and to others who will never come in. The site has to handle both: in-store pick-up, delivery across the Brussels Region or Belgium, Bancontact payments, product pages in FR and NL. An online shop starts from €1,759.
- Status
- Self-employed sole trader, Belgian enterprise number BE 1001.165.110
- Working languages
- English, French, Dutch — on the site and in every exchange
- Point of contact
- One person: the one who designs and codes your site
- Before any commitment
- A working preview of your future website, free, judged on your own phone
- Direct contact
- +32 495 78 93 48 · info@kruz.be
All 19 Brussels municipalities
No shopfront: we meet at your premises, on a video call or in a café in your municipality. All 19 municipalities are covered, with no travel fee.
- Anderlecht
- Auderghem
- Berchem-Sainte-Agathe
- City of Brussels
- Etterbeek
- Evere
- Forest
- Ganshoren
- Ixelles
- Jette
- Koekelberg
- Molenbeek-Saint-Jean
- Saint-Gilles
- Saint-Josse-ten-Noode
- Schaerbeek
- Uccle
- Watermael-Boitsfort
- Woluwe-Saint-Lambert
- Woluwe-Saint-Pierre
Frequently asked questions
Which platform do you use?
We do not impose one before discovery. Catalogue, integrations, internal skills and maintenance determine the choice.
Can you connect the store to our tools?
Each integration is assessed individually from its documentation, the data to synchronise and responsibility when something fails.
Is product SEO included?
The technical foundation is part of the project: URLs, titles, descriptions, relevant structured data and crawlable pages. Visibility also depends on demand, content, competition and authority.
Define the store before choosing the tool.
Describe your products, sales area and order process. We will identify the decisions the project needs.
Or email us directly info@kruz.be or call +32 495 78 93 48